Shipping Policy

Shipping Policy

At Zafrel, we aim to deliver your fragrances quickly, safely, and with care. This Shipping Policy outlines how orders are processed and delivered after purchase.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. During peak seasons, promotions, or holidays, processing time may take slightly longer, but we always strive to dispatch orders as quickly as possible.

Shipping Time

We currently offer domestic shipping within Pakistan.

Estimated delivery time:

• 3–5 business days for major cities

• 4–7 business days for other locations

Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your order and delivery location. Any applicable shipping cost will be clearly displayed before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive a confirmation email or message with a tracking number, allowing you to track the progress of your delivery. Tracking information may take up to 24–48 hours to update in the courier system.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact our support team as soon as possible. We will coordinate with the courier service to resolve the issue and ensure a proper solution.

Shipping Policy Updates

Zafrel reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page.

Contact Us

If you have any questions regarding shipping, feel free to contact our support team. We are always here to assist you and ensure a smooth shopping experience with Zafrel.