Once your order is successfully placed, you will receive a confirmation email or message from Zafrel containing your order details. This confirmation indicates that we have received your order and it is being processed.

Yes, you can request a change to your shipping address before your order is shipped. Please contact the Zafrel support team as soon as possible with your order number and the updated address details.

Yes, Zafrel offers international shipping. If you would like to place an order from outside Pakistan, please contact us directly through message with the product details and your delivery location.

Orders are usually processed within 1–2 business days. After dispatch, delivery typically takes 3–5 business days for major cities and 4–7 business days for other locations within Pakistan